Management responsibilities

M1 FORS documentation

M6 Vehicle fleet

M7 Regulatory licensing

M8 Health and safety policy statement

M9 Complaints policy and procedure

M10 Transport infringement policy and procedure

M11 Transport updates

M1 FORS documentation M1 details that you should have all FORS documentation for your audit in one place. Please gather all documentation before your audit, including the completed Annex 1 in this document if applicable. You can refer to Annex 3 in this guide for a checklist of everything you’ll need. M6 Vehicle fleetM6 Vehicle fleet requires operators to document details of the fleet. As you have one vehicle, you should have the following information ready for the audit:

Manufacturer

VRM

Fuel type

Ownership type

GVW

Model

V5 issue date

Engine capacity

Euro status

Body type

Parking arrangements

M7 Regulatory licensing (waste licence) For M7 Regulatory licensing you must show evidence that you hold regulatory licences and permits in relation to your vehicle operation – if applicable. You’ll need the following information:

Licence/permit

Issue date

Expiry date

Upper/lower tier

M8 Health and safety For M8 Health and safety, you must show that you have a general policy to operate in a safe work environment and use safe work equipment. You can find an example of this below.

I therefore ensure adequate control of the risks arising from my work activities with regards to:

Slips, trips and falls

Manual handling

Lone working

Substances hazardous to health

Access to vehicles and working at height

Working around moving vehicles

Reversing, manoeuvring and turning

Coupling, uncoupling and towing trailers (where relevant)

I also ensure operational and driving-at-work risks are managed for:

Driving standards, speed and adverse weather

Driving distraction, in-vehicle communications and mobile phone use

Safe loading and load restraint

Routes taken

Passenger safety

Personal protective equipment (PPE) is worn when and where required including seat belts whilst driving.

I am aware of the operational and terrorism security risks and remain vigilant to counter this threat.

M9 Complaints policy and procedure The auditor will ask about how you investigate and act upon complaints made. You must evidence how complaints can be made, how you will investigate them (with timelines) and how you keep a record.You can use Annex 1 - Owner van driver daily log or an alternative recording method to record complaints, and make sure the log is retained for a minimum of 12 months. M10 Transport infringement policy and procedureFor requirement M10 Transport infringement policy and procedure, you must show the auditor that you’re aware of your responsibility for transport infringements and offences. You must show how you record, investigate and take action as a result. You can use Annex 1 - Owner van driver daily log or an alternative recording method to record infringements, and make sure the log is retained for a minimum of 12 months. M11 Transport updates You must show that you keep up to date with developments in the fleet and road transport industry via your FORS subscription and the FORS eNews.